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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ken Rosen

July 16, 2024

5  out of  5 rating by Ken Rosen
"A logistical problem with a credit card was solved instantly by the first person who picked up the phone. Impressive."
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John Ortberg

July 9, 2024

5  out of  5 rating by John Ortberg
"Erin and the team at Bill Cohen State Farm were prompt and responsive and gave a level of care and vigilance that went above and beyond. They were really looking out for us with a diligence that is quite rare. I'm only giving them a five star rating because there's not a sixth star. John Ortberg"
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Jeff Kusnitz

June 25, 2024

5  out of  5 rating by Jeff Kusnitz
"Judy took time to explain everything about my policies clearly and concisely."
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Jarold Evans

June 19, 2024

5  out of  5 rating by Jarold Evans
"I have been along time client of Bill and as I live nearby his office I stop by frequently to say hello or to get something I need done. Recently I have dealt with his employee Lois Giannoni who always remembers my name and is immediately ready to get me whatever I want that day. Amazing. Not often I see such great service anywhere. If you are indeed of a good policy and live in the area, check them out!"
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Susan Russell

June 17, 2024

5  out of  5 rating by Susan Russell
"I've been a State Farm customer since the late 60's (!) for both car and home. I've received excellent service from them, and they've always been friendly, helpful, and easy to deal with. I recommend them highly."
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JAMES HANFORD

May 10, 2024

5  out of  5 rating by JAMES HANFORD
"Very good service from Edgar. Answered all questions"
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Claudia Martin

April 30, 2024

1  out of  5 rating by Claudia Martin
"I have been with Statefarm for awhile and I find all their agents polite and very helpful. I've never had a problem at all and I've had the toughest year ever . Here is an example of what I'm talking about I recently had my Licoln car totalled and 2 trees fall on my home 🏡 it's been a tough year. I was told by the claims department to bring my title into State Farmand so I did and in return I received the rudest email ever from their manager Genesis Edwards . She should be fired immediately. She insulted me beyond belief for dropping my titles off and bothering her agents when I was only doing what I was asked to do . I really hope that the owner Bill Cohens fires her immediately . What a huge disappointment and so very unprofessional."
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James Davidson

March 26, 2024

5  out of  5 rating by James Davidson
"So friendly!"
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Sue Lennox

March 25, 2024

5  out of  5 rating by Sue Lennox
"Lois returned my calls promptly and answered all my concerns efficiently. Such a treat to deal with someone that does their job well."
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Catherine Blish

March 5, 2024

5  out of  5 rating by Catherine Blish
"Fast response time, helpful, and answered all my questions. Very easy to work with."
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Walter Paulsen

February 28, 2024

5  out of  5 rating by Walter Paulsen
"Bill Cohen has been my State Farm agent for over 25 years and has consistently provided superior service. Most recently I had to handle some paperwork for a life insurance policy and Lois Giannoni from Cohen's office took great care of me, quickly and efficiently."
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Jenny Horstman

February 10, 2024

5  out of  5 rating by Jenny Horstman
"I have been with this office for nearly 20 years and have always received prompt, thorough, excellent service. We insure homes, rentals, cars, personal articles, etc. and the conscientious care never waivers, to the extent that we continue to work with this office despite the fact that we moved out of the county more than 10 years ago. Our latest experience with Roy Coleman, who provided a balanced coverage review, was motivation to finally post a review. We are very satisfied customers."
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Candice Butler

January 30, 2024

5  out of  5 rating by Candice Butler
"I have had State Farm insurance with Bill for as long as I can remember. They pretty much take care of all of my insurance needs. I recently contacted them about adding more products to my collection and was lucky enough to talk to Jim. Now Jim is truly a jewel. He literally took my hand and walked me through the process while making sure my needs were met. He showed nothing but patience and never tried to push any products on me that I did not. He relaxed my anxiety and it really gave me the space to choose for myself. I am really happy with my products after our discussion. We talked a lot and laughed even more! Thank You Again!"
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Valeria Muñoz

January 23, 2024

5  out of  5 rating by Valeria Muñoz
"State Farm team is the best!!"
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Doug Broomfield

December 7, 2023

5  out of  5 rating by Doug Broomfield
"Taylor was very personable and answered all my questions."
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Waltraud Degenhart

November 14, 2023

5  out of  5 rating by Waltraud Degenhart
"I met with Lois Giannoni today to talk about 2 cancelled policies for my cars.I had paid the bills for these policies but sent the amount to my home owners policy. Lois was able to straighten out my mistake and got the money transferred from my home owner policy to my car policies. GREAT JOB! Thank you Lois, Waltraud Finch"
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Eric Dorsey

November 10, 2023

5  out of  5 rating by Eric Dorsey
"Roy Coleman was the agent I used in this office. He was very responsive and was able to get me reasonable deals on homeowners and auto insurance."
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Jim Fritze

October 31, 2023

5  out of  5 rating by Jim Fritze
"Excellent group in this office. Lois Giannoni recently assisted me on the phone. She is always pleasant and professional. I experienced a chimney fire a few years ago. Ryan, in this office, was quick and efficient to assist with much needed assistance. The claims adjuster assigned to me for State Farm, Ken Holm, was great. His personality made me feel like I had a friend in my corner. Great folks throughout the company!"
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Marilyn Butler

October 13, 2023

4  out of  5 rating by Marilyn Butler
"Good people environment,"
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Pam Scott

September 27, 2023

5  out of  5 rating by Pam Scott
"The folks at the office are friendly, efficient, professional and knowledge. Whenever we have a need, they've been incredibly helpful."
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Dirk Kiehne

September 25, 2023

5  out of  5 rating by Dirk Kiehne
"I had a slight error on my auto insurance and called in to Lyndsie. She was more than helpful, clearing up the problem and sending out a revised bill in record time. Great service!"
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Tania Morales

September 25, 2023

5  out of  5 rating by Tania Morales
"Great Customer service , take time to answer all my questions Great service, special Thanks to Jim and the whole team of State Farm!"
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Alexa Fitzpatrick

August 29, 2023

5  out of  5 rating by Alexa Fitzpatrick
"Taylor was so helpful in answering all my questions and confirming that we don’t need additional coverage for our construction project. It’s a pleasure to do business with this office."
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Ann Aroyan

July 26, 2023

5  out of  5 rating by Ann Aroyan
"Now that I'm retired and relocated to the Bay area, I transferred my auto insurance from S. Cal. to the Bill Cohen - S. F. Ins Agency. Roy Coleman was so helpful, polite and patient throughout the transfer. Many thanks! Ann"
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Sophie van Haasen

July 22, 2023

5  out of  5 rating by Sophie van Haasen
"Lyndsie has just been a wonderful agent - graciously helping us navigate the complexities of insurance as newly arrived to the US. Highly recommend!"